Terms and conditions for digital meal plans
Last updated: 30 August 2026
These terms and conditions apply to digital meal plans purchased from The Mindful Cook.
By purchasing a meal plan, you agree to these terms.
- About the product
The meal plan is a digital nutrition product supplied electronically following purchase.
The meal plan may include:
- meal plans and suggested meal schedules
- recipes
- nutritional information
- shopping lists
- snack suggestions
- preparation guidance
- substitution or ingredient guidance
- supporting educational material
The exact contents of each product are described on the relevant sales or checkout page.
- Price and payment
The price of an individual meal plan is £45 unless a different price is clearly stated at the point of purchase.
Payment is a one-off payment. Purchasing a meal plan does not create a subscription or recurring payment unless this is expressly stated at checkout.
Payment must be made in full before access to the digital content is provided.
- Delivery and access
The meal plan is supplied digitally.
Access will normally be provided immediately following successful payment, either through an online account, course area, download, email or a combination of these.
It is your responsibility to provide a correct email address and to retain the information needed to access your purchase.
If you experience a genuine technical problem accessing the product, please contact us so that we can help resolve it.
- Your right to cancel and immediate digital access
Consumers normally have a 14-day cancellation period for certain online purchases.
However, different rules apply where digital content is supplied immediately.
Before receiving immediate access to the meal plan, you will be asked to:
- expressly consent to the digital content being supplied immediately; and
- acknowledge that once supply of the digital content begins, you will lose your statutory 14-day right to cancel.
Where you have provided this consent and acknowledgement and access to the digital content has begun, you will no longer have a right to cancel simply because you have changed your mind.
This does not affect your statutory rights where digital content is faulty, not as described or otherwise fails to meet the requirements of applicable consumer law.
- Refunds
Because the meal plan is digital content that is made available immediately after purchase, refunds are not normally provided once access has begun and the required consent and acknowledgement regarding immediate digital supply have been given.
This includes circumstances where, after accessing the meal plan, you decide that:
- the recipes do not suit your personal tastes;
- the meal plan does not suit your lifestyle or routine;
- you do not wish to follow the suggested structure;
- you change your mind about using the product; or
- you decide not to continue using it.
Nothing in these terms limits your statutory consumer rights.
If the digital content is faulty, materially different from its description, or cannot be accessed because of a problem with the product itself, please contact us. We will deal with the issue in accordance with your rights under UK consumer law.
- Nutrition information
The meal plans are designed to provide general nutrition guidance and practical meal ideas.
Nutritional information, including calories, protein, fibre and other nutrient values, is calculated using available food composition data and nutritional databases. Values are estimates and may vary depending on:
- brands used
- ingredient sizes
- substitutions
- preparation methods
- serving sizes
Small variations in nutritional values are normal.
- Individual nutritional needs
The meal plans provide general nutrition guidance and are not individually prescribed or personalised medical diets.
Meals are designed to sit within a defined calorie range and include nutritional information such as calories, protein and fibre. The meal plans do not calculate your individual calorie requirements for you.
If you choose to work to a personal calorie target, you are responsible for determining whether that target is appropriate for you and for adjusting portions, snacks or meal choices accordingly.
Individual energy and nutrient requirements vary depending on factors including age, body size, activity levels, health status and personal goals.
The meal plans are intended to provide practical structure and balanced meal ideas and do not constitute medical treatment or individual clinical dietetic advice.
- Medical conditions, allergies and medication
The meal plans are not intended to diagnose, treat, cure or prevent any medical condition.
If you:
- have a diagnosed medical condition
- are pregnant or breastfeeding
- have a history of an eating disorder
- have food allergies or serious intolerances
- take medication that may be affected by dietary changes
- have been advised to follow a medically prescribed diet
you should seek advice from an appropriately qualified healthcare professional where necessary before making significant dietary changes.
You are responsible for checking all ingredients, food labels and allergen information.
Ingredient substitutions suggested within the product cannot guarantee the absence of allergens or cross-contamination.
- Results
No particular health, weight, body composition or other outcome is guaranteed.
Results will vary according to factors including individual physiology, food intake, activity, health, lifestyle and adherence.
The purpose of the meal plans is to provide structure, recipes and evidence-informed nutrition guidance rather than to guarantee a particular result.
- Personal use only
Your purchase gives you a personal, non-transferable licence to use the meal plan for your own private use.
You must not:
- share the complete meal plan with other people
- upload it to a shared drive or group
- reproduce or redistribute the recipes or supporting materials as a collection
- sell or sublicense the material
- use the material to create a competing commercial product
- publish substantial parts of the product online or on social media
Other members of your household may of course eat meals prepared using the recipes.
- Intellectual property
All recipes, meal plans, written materials, graphics, downloads and supporting resources remain the intellectual property of The Mindful Cook or the relevant rights holder.
Purchasing the product gives you permission to use it personally. It does not transfer ownership of the intellectual property to you.
- Availability and technical requirements
You are responsible for having suitable internet access, software and devices required to access digital materials.
We will take reasonable steps to keep online materials available but cannot guarantee uninterrupted access where interruption is caused by circumstances outside our reasonable control, including platform outages, internet failures or third-party technology.
Where reasonably possible, we will assist with genuine access problems relating to the product.
- Our liability
Nothing in these terms excludes or restricts liability where it would be unlawful to do so.
Nothing in these terms affects your statutory rights as a consumer.
To the extent permitted by law, The Mindful Cook is not responsible for losses arising from:
- failure to follow appropriate medical advice
- undisclosed medical conditions or allergies
- modifications or substitutions made by the customer
- use of the product for purposes for which it was not designed
- circumstances outside our reasonable control
- Changes to these terms
We may update these terms from time to time.
The terms applying to your purchase will normally be those in force at the time you placed your order.
- Complaints and contact
If you have a problem with your purchase, please contact:
The Mindful Cook
josie@themindfulcook.co.uk
We will aim to deal with complaints fairly and within a reasonable period.
- Governing law
These terms are governed by the applicable laws of the United Kingdom.
If you are a consumer, you retain any mandatory legal protections that apply to you according to where you live within the UK.
Nothing in these terms prevents you from exercising any statutory rights available to you.